Remote Fiber Support Specialist

Verizon is seeking a remote call center specialist to support Fios customers with voice, data, and video services. You will troubleshoot hardware, software, networks, and devices while guiding customers through configuration and resolution.

The role emphasizes excellent communication, professional service, and flexible evening/weekend availability. Applicants ideally have a related Associate Degree or 2+ years in technical support, with prior call center experience.