Hospitality Manager – Singapore Hotel – Visa Sponsorship Considered

Job Summary Houston Skilled Consultancy is seeking a dynamic and professional Hospitality Manager to lead hotel operations in Singapore. The ideal candidate will have a strong background in hospitality management, customer service excellence, and operational efficiency. You will be responsible for overseeing the day-to-day hotel operations, managing staff, ensuring guest satisfaction, and maintaining high-quality service standards. Visa sponsorship will be considered for outstanding international candidates. Key Responsibilities • * Supervise and manage daily hotel operations, ensuring smooth and efficient service delivery across all departments. • * Develop and implement service standards, guest experience initiatives, and operational policies. • * Lead, motivate, and train staff to maintain high levels of professionalism and customer satisfaction. • * Handle guest complaints and feedback promptly, ensuring a positive resolution and continued loyalty. • * Coordinate with the sales, marketing, and finance teams to maximize hotel revenue and occupancy. • * Monitor budgets, financial performance, and resource allocation for cost-effective management. • * Ensure compliance with health, safety, and regulatory standards within the hospitality industry. • * Oversee event coordination, banquet management, and VIP guest services as required. • * Prepare management reports and performance reviews for upper management. • Required Skills and Qualifications • * Bachelors degree in Hospitality Management, Business Administration, or Tourism Studies (Masters degree preferred). • * Proven experience in hotel management or a senior hospitality role. • * Excellent leadership, communication, and organizational skills. • * Strong financial acumen and experience managing budgets and P&L statements. • * Proficiency in hotel management software (e.g., Opera, PMS, POS). • * Customer-focused mindset with a proactive problem-solving approach. • * Fluency in English is required; knowledge of additional languages is an advantage. • Experience • * Minimum 5+ years of experience in the hospitality or hotel management industry. • * Prior international or multicultural experience is highly valued. • * Previous experience working in luxury or high-end hotels is preferred. • Working Hours • * Full-time role, typically 40–45 hours per week. • * Must be available to work on weekends, public holidays, and during peak hotel seasons when required. • * Flexible scheduling to accommodate operational needs. • Knowledge, Skills, and Abilities • * Deep understanding of hospitality service standards and guest relations. • * Strong interpersonal and negotiation skills. • * Ability to handle high-pressure situations with professionalism and calm. • * Strategic thinker with the ability to optimize operations and drive performance. • * Competence in team leadership, conflict management, and training development. • * High attention to detail and commitment to service excellence. • Benefits • * Competitive salary package with performance-based incentives. • * Visa sponsorship and relocation assistance for qualified international applicants. • * Comprehensive health and medical insurance coverage. • * Paid annual leave, sick leave, and public holidays. • * Continuous professional training and leadership development programs. • * Staff discounts on hotel services and partner hospitality networks. • Why Join At Houston Skilled Consultancy, we believe in empowering professionals to excel in global hospitality careers. Joining our Singapore partner hotel means becoming part of a world-class team committed to delivering memorable guest experiences. You will have the opportunity to work in a vibrant international environment, enhance your leadership skills, and grow within a globally respected brand. How to Apply Interested candidates are encouraged to submit their updated resume, along with a cover letter highlighting relevant experience and motivation for applying. Apply via our website or email your application directly to us with the subject line: Hospitality Manager – Singapore Hotel.