Director, KEP Recruiting
Job Description:
- Lead the recruitment organization responsible for delivering talent to Kelly Enterprise & Emerging Partnerships’ portfolio of top clients
- Own the full talent delivery lifecycle: attraction, sourcing, screening, and placement
- Lead an organization of 60+ managers and recruiters
- Build recruitment plans aligned to client and business objectives
- Drive operational excellence and continuous improvement across the recruiting function
- Serve as a trusted voice with client leadership at existing and prospective accounts
- Manage recruiting funnels, monitor conversion rates, pipeline health, and time to fill, and remove bottlenecks
- Partner with delivery teams to forecast demand, align capacity, and resolve delivery challenges
- Hold the recruiting organization accountable for performance, results, and client satisfaction
- Participate in strategic client communications, business reviews, planning sessions, and executive-level conversations
- Travel to client sites and meet with prospects to present Kelly’s recruitment capabilities and delivery model
- Lead, coach, and develop managers and recruiters
- Set goals, define performance expectations, and build an accountable team culture
- Develop departmental plans and make decisions guided by resource availability and organizational objectives
- Facilitate training and development programs in recruiting best practices and process excellence
- Develop and implement process improvement initiatives
- Lead cross-functional teams to identify, analyze, and resolve process bottlenecks
- Design and oversee process mapping and documentation
- Conduct audits and assessments to monitor compliance and identify improvement areas
- Drive adoption of best practices and industry standards
- Develop and manage KPIs to measure process performance
- Lead change management initiatives and foster continuous improvement
Requirements:
- 10+ years of progressive experience, including leadership of people managers and/or a professional staff
- Demonstrated accountability for the performance and results of multiple related teams
- Experience developing departmental plans, including business and organizational priorities, and making decisions within resource and organizational constraints
- Background in high-volume recruiting, staffing, or talent acquisition delivery is required
- Strategic thinking and problem-solving skills to identify and address complex process inefficiencies
- Strong leadership and influencing skills to drive cross-functional teams and stakeholders
- Excellent communication and presentation skills to articulate process improvements and gain buy-in, including with client executives
- Ability to manage and prioritize multiple projects and initiatives in a fast-paced environment
- Strong analytical and critical thinking skills to evaluate data and make data-driven decisions
- Regular travel to client sites and prospect meetings
Benefits:
- Total compensation package including benefits as applicable to the position
- Benefits focused on total well-being
- Equal employment opportunity and diverse, equitable, and inclusive workforce