Customer Support Executive | Tech Mahindra | Kolkata | WFH

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.

Designation

Customer Support Associate

Job Role

• Resolve customer queries via voice calls

Job Details

• 9 Months Internship
• Fixed salary

Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass)
• Freshers are also welcome

Work Details

• Work timing: 247 rotational shifts
• 5 working days with 2 rotational weekly offs
• Age Criteria : 18 to 25 years

Skills Required

• Excellent verbal communication skills in English and Hindi
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round (Video Call; E-Aadhaar mandatory for WFH)
• Typing Test (Minimum 30 WPM / 90% accuracy)

  Compensation

  • Freshers: 14000 ( In Hand)

  System Requirements

  • OS: Windows 10 or 11
  • RAM: 8 GB or above
  • Processor: Core i5, Gen 6th or above , Ryzen 5 Gen 6th and above
  • Internet: Minimum 20 Mbps connection (Upload/ Download)
  • Power backup
  • Noise-cancelling USB heet

  Documents Required

  • Aadhaar Card (with complete Date of Birth) Mandatory
  • E-Aadhaar Mandatory
  • PAN Card Mandatory
  • Educational documents (10th & 12th mark sheets)