Call Center Specialist [Work From Home - Night Shift - Full Time]

Customer Service / Remote - Anywhere in U.S. / Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST

As a Call Center Specialist, you will:

• Answer incoming calls from clients seeking information about pet hospice services;
• Provide compassionate and knowledgeable support to pet owners during difficult times;
• Schedule appointments and manage client records in a timely and accurate manner;
• Update and maintain databases to ensure accurate information is available to all team members;
• Collaborate with other team members to ensure seamless communication and efficient service delivery;
• Conduct follow-up calls to ensure client satisfaction and address any concerns or questions they may have;
• Assist with administrative tasks as needed to support the overall operations of the call center.

Hiring Immediately