Airport Customer Service Agent – Aventura, FL

American Airlines is seeking a full-time Airport Customer Service Agent in Aventura, Florida. In this on-site role, you will help passengers navigate their airport experience, from check-in and boarding to baggage claim. Your customer service and teamwork will support efficient airport operations and a smooth travel experience.

Key Responsibilities

• Assist passengers at check-in, departure gates, and baggage claim.
• Support boarding and respond to passenger questions and needs.
• Handle multiple inquiries while addressing technical challenges.
• Resolve customer concerns professionally and promptly.
• Coordinate with teammates and other departments to support seamless travel.
• Monitor flight schedules and communicate updates to passengers.
• Attend training to maintain service and safety standards.

Required and Preferred Qualifications

• High school diploma or equivalent.
• Customer service experience is preferred.
• Strong communication, multitasking, and problem-solving skills.
• Ability to work in a fast-paced airport environment.

Compensation and Schedule

• Pay: $5,000 per month
• Employment: Full-time
• Location: Aventura, Florida, United States; this position is not remote.

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